We’ve compiled some frequently asked questions we receive about Indigo Design Award below.
If you don’t find what you’re looking for, please email us at hello@indigoaward.com or ask for our help in our Live Chat at the bottom of the page.
What Expertise Do I Choose?
There are three levels of expertise:
What Are the Submission Fees?
Indigo Award often offers Early Bird discounts please check our Key Dates section here for more information.
What Is the Deadline for My Submission?
We have a detailed deadline schedule here.
How do I Enter?
1. Register here
2. Confirm your registration (a confirmation email will be sent to your email)
3. Log in
4. Complete your submission form: entry title, design director, company or school, category, client if applicable and URL if applicable, upload not more than ten images per entry and PDF documents (optional).
5. Click next, review your entry, and proceed to payment. We accept all major banking/credit cards and PayPal.
6. Receive a confirmation email from us or review your entry on your member page.
How Do I Know You Have Received My Entry?
You will receive a confirmation email acknowledging receipt of your entry, and you will see an automated receipt on your member page.
If you do not receive an email confirmation within 24 hours, please email michele.t@indigoaward.com.
How Can I Change My Entry?
Entries cannot be changed after payment is made; however, we can reconsider and make an exception if you email us hello@indigoaward.com and explain the nature of the mistake.
Is There a Time Limit Within Which the Design Should Have Been Made?
Yes. All designs should be no older than five years old.
What Size Should the Image Files Be?
Images must be uploaded in jpg or png, and not greater than 5MB per image.
Where Do You Have to Be Based to Participate?
Indigo Design Award is an international award. Designers from all around the world are welcome to submit their fantastic work.
Does the Entry Need to Be in English?
Yes, as Indigo Award is an international competition, entrants are encouraged to use English when entering our competition.
Can I Withdraw My Entry and Get a Refund?
You may request a refund for your transaction within five days after an entry has been made. Please send an email to michele.t@indigoaward.com to confirm your eligibility for a refund. Once confirmed, refunds will be processed within five business days of approval. We will notify you via email once your refund is processed.
What Design Stood Out Most to You?
As an organizer of this competition, the Indigo Award team is not allowed to recommend participants on what work they should submit because we need to stay impartial. However, if you have received an invitation to participate that means Indigo Award designers’ team has reviewed your work prior to the invitation and found it eligible and great enough to participate.
Can I Enter More Than One Category?
Yes, you can enter your work into as many categories as you deem appropriate, and it will be evaluated separately for each instance and the category. It is not uncommon for exceptional work to be honored in more than one category regardless of the media type.
Who Would Own the Copyright for Submitted Materials?
Copyright and all other rights remain with the designer. However, by submitting your designs in Indigo Award you are giving us the right to use your images for marketing and promotional purposes, which at any time will carry the designer’s credit line. Indigo Award may use images in any media sponsor publication.
How and When Do We Get Results?
All winners will be announced and results posted on the Indigo Award website and newsletter sent to all subscribed members including winners and judges within one month after the announced final deadline. An email will automatically be sent to each entrant when results are posted.
